Skip to main content

Terms of Use

Online Trade/Wholesale

Raffine has the right to refuse supply of stock to any company advertising online the product at more than 30% discount and requests clients market online the product at RRP. 

Product Variations

At Raffine, we take pride in offering exquisite materials, exceptional design. Our dedication to elegance extends to our choice of materials. The design team has carefully selected natural elements like veneer, marble, and fine oak to craft furniture that is as durable as it is beautiful. Every piece makes a lasting impression both in quality and aesthetics. Kindly note that these unique characteristics may lead to slight variations in the final product. We celebrate the individuality of each item and appreciate your understanding that such divergences are inherent to the nature of our craft. If you have any specific concerns or queries about product variations, please feel free to reach out to our customer service team, who will be happy to assist you.

Order Process

Kindly consider your order carefully, as once it is submitted, we regret to inform you that we are unable to provide refunds.

Quotes issued by Raffine are valid for a period of 7 days from the date of issuance.
After this period, the quote will be deemed invalid. Please be aware that we are unable to reserve stock for quotes.

For new orders, the validity period is also 4 days from the date of issuance. After this timeframe, your order will be considered invalid and will be canceled if payment or remittance has not been received to confirm the order. We allocate stock to orders based on the date of payment, not the date the order was initially placed. We are unable to reserve stock for unpaid orders.

Website Conditions:

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.